Shipping + returns

🕓 When will I receive my order?

Delivery times vary based on your PIN code:

  • Metro cities: ~5 working days

  • Tier 1 & Tier 2 cities: 5–7 working days

  • Remote areas: Up to 7 working days

📦 93% of our orders are delivered within 5 days across all pin codes.

🛠️ Note: Please allow 1 additional business day for order preparation and dispatch.

📍 Where can I track my order?

Once your order is shipped, we’ll send the tracking link via email and WhatsApp.
You can also track it directly anytime through our tracking page:
👉 Track My Order

✏️ I want to make changes to my address. How can I do that?

We get it — mistakes happen!

  • If you've entered the wrong address or need to make changes, contact our support team ASAP.

  • We'll do our best to update it before your order is shipped.

⚠️ If your order has already been dispatched, changes might not be possible, and delivery may be delayed.

 

 

 

🔁 Return & Exchange Policy

We’ve made returns and exchanges easy with just 4 simple steps:

1. Request

You can request a return or exchange within 7 days of receiving your order.

  • Visit our Returns page

  • Enter your order number and contact details

  • Select the item(s) you wish to return or exchange

✅ Our courier partner will pick up your item within 5–7 working days, and updates will be shared via email or WhatsApp.

2. Prepare the Item

Make sure the item is:

  • Unused, unworn, and unwashed

  • In original packaging with all tags intact

🚫 Swimsuits, socks, tights, and accessories are not eligible for return due to hygiene reasons.

3. Pickup & Processing

  • We arrange the pickup. You don't need to ship anything yourself.

  • Once we receive and inspect the item, you’ll be notified.

💸 Return/Exchange Costs:

  • Your first return or exchange is completely free!

  • For any additional returns or exchanges on the same order, a flat ₹150 handling fee will be deducted from your refund.

  • For a second exchange, a prepaid fee of ₹750 will apply.

4. Refund

Once approved, your refund will be issued to your original payment method within 7 working days.

🛠️ Received Something Faulty or Incorrect?

No stress — just contact us within 7 days of delivery with photos.
If it's a manufacturing defect or error, we’ll cover everything and send a replacement or issue a full refund.